This is StayFloat's pre-launch legal framework. It is intended to clearly describe the current platform relationship while commercial functionality continues to be developed. Transaction-specific terms may apply when live paid services are introduced.
1. Guest relationship
These Guest Terms supplement the StayFloat Terms of Use and apply to individuals using StayFloat in a traveler or guest capacity.
2. Pre-launch limitations
During pre-launch, accommodation interfaces, demo properties, StayHub experiences and booking-style flows may be illustrative. A user should not assume a reservation exists unless StayFloat expressly provides a confirmation that identifies the booking and applicable terms.
3. Guest responsibilities
- Provide accurate identity and contact information.
- Use your account responsibly and do not impersonate another traveler.
- Follow lawful property rules and reasonable safety instructions.
- Treat hosts, property staff, service providers and other guests respectfully.
- Do not intentionally damage property or misuse property systems.
- Do not use StayFloat messaging or services for harassment, fraud, solicitation or unlawful purposes.
- Provide honest information when reporting incidents, disputes or reviews.
4. Property information
StayFloat may display information supplied by independent hosts or property operators. We may implement verification, moderation and quality controls, but users should not interpret the presence of a listing as a guarantee beyond the verification status expressly shown.
5. Future reservations
When live reservations are introduced, the total price, material booking rules, cancellation terms and applicable property conditions should be presented before final confirmation.
The guest will be responsible for reviewing transaction details before committing.
6. Guest safety and concerns
Guests should promptly report material safety, fraud or listing concerns through StayFloat support. Emergency matters should be directed to the appropriate local emergency or public authority rather than relying solely on StayFloat support.
7. Reviews and community contributions
Where reviews become available, they must reflect genuine experiences and must not be fabricated, manipulated, retaliatory, discriminatory or used to extort another user.
Contact StayFloat support if you need clarification about how this policy applies to your account or platform use.