Private and personal
Your Phone
Stay details
My Requests
Personal planning
Private handoffs
Stay activity
On-the-go access
StayFloat Stay
The Booking Is Only
the Beginning.
Book through StayFloat or arrive through a participating property's other reservation channels. Book-In and unlock one connected Stay for property information, requests, concierge assistance, experiences and more.
Book Anywhere. Book-In with StayFloat.
Booked somewhere else?
You can still experience StayFloat.
If your accommodation participates in StayFloat Stay, the property can prepare an eligible Stay and provide a secure Book-In invitation.
Designed for property-managed reservation sources. StayFloat does not automatically synchronize an OTA or PMS.
StayFloat
Direct with Property
Property Website
Phone / WhatsApp
Travel Agent
OTA-originated
PMS-originated
Other Property Source
The digital activation moment
Booking reserves the accommodation.
Book-In activates StayFloat Stay.
Check-In remains the property's arrival procedure. Book-In is the separate digital step that activates an eligible Stay through a secure link, QR or Stay code supplied by the participating property.
1
Book
2
Property Prepares Stay
3
Receive Invitation
4
Book-In
5
Stay Activated
6
Phone + StayHub
7
Connected Stay
One Stay · Two privacy surfaces
One Stay. Two ways to experience it.
At participating properties
Property StayHub
Property Guide
Request Service
Housekeeping
Maintenance Assistance
Concierge
Checkout information
Both represent the same Stay. A guest does not permanently sign into the property tablet.
Connected hospitality
Ask. Request. Discover. Stay informed.
After migration deployment and property configuration, participating properties can offer structured hospitality requests through the services they choose to enable.
Property Services
Request enabled comforts and property assistance.
Housekeeping
Ask for cleaning, linen or room-refresh assistance.
Maintenance Assistance
Report a property issue with useful context.
Concierge Assistance
Ask the property team for local or celebration assistance.
Experience Assistance
Explore and ask the property for help.
Transportation, Food & Essentials
Request assistance—not dispatch, ordering or payment.
My Requests
See what the property team sees.
Follow request status without repeatedly calling the host. Status communicates progress—not a guaranteed fulfillment time.
Fresh TowelsRequest received
Wi-Fi IssueProperty acknowledged
Airport Transfer AssistanceIn progress
Restaurant AssistanceCompleted
Guest request lifecycle
1Guest sends request
2Property operations receives it
3Acknowledged
4In progress
5Completed
6Guest sees status
The complete Stay
From reservation to a confident checkout.
1
Book
2
Book-In
3
Arrive
4
Check-In
5
StayHub
6
Request + Discover
7
My Requests
8
Departure
9
Checkout
The existing interactive demo retains the broader fourteen-stage Stay journey.
Meet Maya · Fictional example
Booked directly. Connected through StayFloat.
Maya books directly. The participating property prepares her Stay and sends Book-In. She then uses her phone and StayHub for property information, towels, transportation assistance, concierge help, request status and checkout.
Two paths · One experience
Book on StayFloat
Stay prepared → Book-In
Book elsewhere
Property prepares Stay → Book-In
Same connected StayFloat Stay