This is StayFloat's pre-launch legal framework. It is intended to clearly describe the current platform relationship while commercial functionality continues to be developed. Transaction-specific terms may apply when live paid services are introduced.
1. Respect and safety
- Do not threaten, harass, stalk or intimidate another person.
- Do not promote or facilitate violence, exploitation or unlawful conduct.
- Do not deliberately place guests, hosts, property staff or the public at material risk.
- Follow reasonable property safety and emergency instructions.
2. Honesty
- Do not create fake properties, fake accounts, fake bookings or fabricated reviews.
- Do not manipulate ratings or feedback.
- Do not impersonate StayFloat, a host, a property, a guest or another organization.
- Do not submit materially false documents or verification information.
3. Platform security
- No malware, credential theft, phishing or malicious code.
- No unauthorized access to accounts, administration tools, APIs or restricted data.
- No deliberate circumvention of technical controls.
- No abusive automated traffic, scraping or interference with platform availability.
4. Privacy
Users must respect the privacy of guests, hosts, employees and other individuals. Personal information obtained through StayFloat should not be exposed, sold or misused.
5. Enforcement
StayFloat may investigate reports and take proportionate action including warnings, restriction, suspension, removal of content, property pause or account termination where warranted.
Questions about this document?
Contact StayFloat support if you need clarification about how this policy applies to your account or platform use.